What these terms cover.
By using ravenflo.io you agree to these terms. If you buy or evaluate RavenFlo as a product, the signed order, licence and any related schedules are the documents that govern the software. Where those documents conflict with this page about the product, they prevail for the product. This page continues to govern the website.
Using the website.
You may read these pages, share links to them, and use the forms to contact us. You may download documents we publish for that purpose, such as the whitepaper, for your own evaluation. You may not:
- Scrape or overload the site in a way that degrades it for others.
- Attempt to break into, probe or disrupt the site beyond ordinary browsing.
- Misrepresent a page, diagram or phrase as a certificate, audit result or regulatory approval.
- Use automated means to submit forms with false identities or to harvest addresses.
Accounts and demos.
Requesting a demo or early access does not create a product licence. We may decline a request, ask for a work email, or stop a conversation that looks abusive or automated. Product access is arranged under a separate agreement with the organisation that will run the software.
Information on the pages.
We write the marketing and documentation pages carefully. They can still be incomplete, out of date, or wrong after a product change. Do not treat a marketing page as:
- A warranty that the software is error-free, uninterrupted or unhackable.
- A certificate of compliance with a named regulation or standard.
- Legal, tax or security advice for your organisation.
Certifications and audits appear on the trust centre only when the document exists. “In progress” is stated when a test has not yet completed. Feature labels such as “Coming 2027” are plans, not promises of a date.
Intellectual property.
The RavenFlo name, the mark, the text of this site, and the original diagrams and interface drawings belong to RavenFlo, except where a page says otherwise. The Bricolage Grotesque, Geist and Geist Mono typefaces are used under the SIL Open Font License. You may quote short passages with attribution. You may not copy the site design, the product drawings, or substantial text and present them as your own product or documentation.
Acceptable use of contact channels.
Security reports belong at responsible disclosure or security@ravenflo.io. Do not use the demo form to send malware, threats or personal data you are not authorised to share. We may keep records of abusive traffic in order to protect the site and the people who run it.
Third-party links.
Pages may link to other sites, including documentation hosts or social profiles. Those sites have their own terms. RavenFlo is not responsible for their content.
Disclaimer.
The website is provided on an “as is” and “as available” basis. To the extent the law allows, RavenFlo disclaims warranties about the accuracy, completeness or fitness of the informational pages for a particular purpose. The product’s warranties, if any, are only those written in the signed agreement.
Liability.
To the extent the law allows, RavenFlo is not liable for loss arising only from the use of these informational pages, including decisions you make based on marketing copy. Nothing on this page limits liability that applicable law says cannot be limited, including for fraud or for death or personal injury caused by negligence where that limit is forbidden.
Governing law.
These website terms are governed by the laws of India. Courts of competent jurisdiction in India have exclusive jurisdiction over disputes arising from the website, without prejudice to any mandatory consumer protections that apply.
Changes.
We may update these terms. The effective date at the top of the page will change when we do. Continued use of the website after a change means you accept the updated terms for that use.
Contact.
Questions about these terms: sales@ravenflo.io. For the product licence outline, see Licence. For personal data, see the privacy notice.
Last updated 11 November 2026. If a signed customer agreement says something different about the product, that agreement prevails for the product. These pages govern the website, and summarise the product only where they say so.